Shipping & Delivery

Shipping & Payment Terms
Fast, Sustainable and Easy.

We keep it simple

Within the EU, we offer free shipping – no hidden fees or complicated terms.

Sustainable & Eco-Friendly
Our shipping processes are optimized to minimize our ecological footprint. Less packaging, more love for the environment!

We think Sustainably
No paperwork, everything digital. You'll receive your invoice and shipping details via email to help protect the environment.

Always in Sight
Once you receive the shipping email, you can track the status of your order online anytime. You’ll always know exactly when your Dwinguler item arrives. For Switzerland, we offer a different solution.

What if your package arrives damaged?
Simply reach out to us by email and let us know – we’ll take care of the damage right away!

Dwinguler-Europe – Because smart products deserve smart shipping!

Switzerland? No problem –
this is how easy we deliver to you!

MeinEinkauf.ch

To use MeinEinkauf.ch for your purchases in our shop and save on customs duties, you need to register at their website. Here's how:

1. Register at www.meineinkauf.ch. You will receive a personal email address in the format of firstname.lastname@meineinkauf.ch.

2. Use your personal email address to create a customer account on our online store.

3. Make your purchase and enter your personal firstname.lastname@meineinkauf.ch email address.

4. For the shipping and billing address, use:

MeinEinkauf GmbH

Maybachstr. 19

78467 Konstanz

Germany

Ensure that the address associated with your payment method matches as well.

5. All order and shipping details will be automatically forwarded from your firstname.lastname@meineinkauf.ch email address to your personal email. The MeinEinkauf.ch team will also stay informed to ship your order to your address in Switzerland.

You can track your order status 48 hours after it is processed on www.meineinkauf.ch under "My Orders".

6. Pay for your order directly in our shop. A separate invoice for the service fee from MeinEinkauf.ch will be provided with your goods.

To get started, just register now at meineinkauf.ch

Payment Methods

PayPal

Shopping becomes a breeze with PayPal: Simply log in, click, and you're done! Your payment is processed instantly, and you benefit from buyer protection and maximum security. Sit back and relax while we get your order on its way.

Credit Card
Paying with Visa or Mastercard is easy and secure. No detours, no waiting – we take care of the rest, so your Dwinguler products arrive quickly.

Klarna

With Klarna, shopping at Dwinguler-Europe is as relaxed as our playmats! Simply choose from Instant Payment, Pay Later, or Installment Plan – the choice is yours.

Flexible and secure: Your payment, your pace.
No stress: Shop first, pay later.
Easy as pie: Klarna makes it possible.

Apple Pay & Google Pay

With Apple Pay & Google Pay, you pay in seconds – no more digging for cards or cash. Just grab your smartphone or smartwatch, tap, and you're done! Maximum security with cutting-edge encryption and ultimate convenience for your everyday life. Ready to tap & go?

Dwinguler Europe – Shopping has never been this easy!